... information to the Company, or has conducted any financial transactions with the Company, should consider reporting the case to the Hong Kong Police Force. Members of the public are reminded to verify the identity of the company conducting insurance business. The full lists of authorized insurers...

... its latest issue of Conduct In Focus today (12 May 2023) presenting statistics on complaints received in the full year of 2022, giving guidance to insurance practitioners on regulatory matters and highlighting topical issues for policyholders. Together with the main edition we publish a...

... complaints received in the full year of 2021. In the Practice section, the IA highlights how the manner in which insurers handle customer complaints is an important conduct issue and provides an indication of the extent to which the principle of “treating customers fairly” is an...

... the Risk-based Capital Regime, updating design parameters of the Policy Holders’ Protection Scheme and empowering the general public with knowledge on lifetime risk profiling. The Annual Report 2020-21, in full and simplified versions, is available on the IA website. Ends...

... and expect full compliance with effect from 1 April 2021. This is part of our continuous effort to provide regulatory relief for the industry amidst challenging circumstances, and should be able to provide a sufficient buffer for authorized insurers and licensed insurance intermediaries to update...

... and expect full compliance with effect from 1 April 2021. This is part of our continuous effort to provide regulatory relief for the industry amidst challenging circumstances, and should be able to provide a sufficient buffer for authorized insurers and licensed insurance intermediaries to update...

... details of the Bill and render full support to the Legislative Council in the scrutiny process. Ends Note: 1The Pillar 2 requirements have been implemented with the issuance of the Guideline on Enterprise Risk Management (GL21), which took effect on 1 January 2020....

... insurance industry.” “Building on this premise, the IA has set itself the goal of building an ecosystem to take full advantage of our forte as a super connector of international trade and investment activities, while nurturing domestic demands by participating in development of the Guangdong-Hong...

... 2023 under the theme “Striving for Enhanced Global Financial Stability and Resilience”. The full-day event will bring together brilliant minds from the insurance and financial industry, academia, financial regulators and Government authorities in Hong Kong and around the globe to exchange views on...

... Identification 8. Common personal particulars should be recorded, and whenever necessary verified, for identification purpose. They should include but not limited to: full name, date of birth, nationality, identity document type and number, residential address, and contact number(s). 9. When it is a trustee who...