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https://www.ia.org.hk/english/infocenter/files/What_Happens_After_You_Submit_a_Complaint_en.pdf -
Date: 2026-05-11
...No Content...
https://www.ia.org.hk/english/infocenter/files/What_Happens_After_You_Submit_a_Complaint_en.pdf -
Date: 2026-06-25
... Insurance Agencies and Licensed Insurance Broker Companies)”. 1.1 Users of the Insurance Intermediaries Connect Principals (after duly registered with IA) as defined in GL24 - Authorized insurers - Licensed insurance agencies - Licensed insurance broker companies Individual applicants for the following...
https://www.ia.org.hk/english/infocenter/forms/files/Online_Portal_Userguide_individual_Jan_2021.pdf -
Date: 2022-01-06
... is lifted, insurance could provide essential support in spurring economic and investment activities. While the market is eagerly waiting for an announcement on the setting up of after-sale service centres and progress of innovative cross-border medical and motor coverages, brokers with experience of...
https://www.ia.org.hk/english/infocenter/files/CIB_Annual_conference_2020.pdf -
Date: 2021-12-09
..., insurance could provide essential support in spurring economic and investment activities. While the market is eagerly waiting for an announcement on the setting up of after-sale service centres and progress of innovative cross-border medical and motor coverages, brokers with experience of serving young...
https://www.ia.org.hk/english/infocenter/files/CIB_opening_address_2020.pdf -
Date: 2021-12-09
..., insurance could provide essential support in spurring economic and investment activities. While the market is eagerly waiting for an announcement on the setting up of after-sale service centres and progress of innovative cross-border medical and motor coverages, brokers with experience of serving young...
https://www.ia.org.hk/english/infocenter/files/CIB_opening_address_2020.pdf -
Date: 2021-09-08
... Underwriting Factors 5.3.2 Medical Reports 5.3.3 Sub-Standard Life and Underwriting Measures 5.4 Policy Issuance 5/40 5.4.1 Policy Delivery 5.5 After Sales Service 5/41 5.5.1 Policy Changes 5.6 Claims 5/42 5.6.1 Maturity Claims 5.6.2 Death Claims 5.6.3 Surrenders APPENDICES A. Customer Protection Declaration...
https://www.ia.org.hk/english/supervision/reg_ins_intermediaries/files/P3_SN_eng_2017ver_2018_19update_file8.pdf -
Date: 2019-12-02
... – Risk-based approach (RBA) 8 Customer risk assessment Based on a holistic view of the information obtained in the context of the application of CDD measures, an II should be able to finalize the customer risk assessment. Customer Product, service and transaction risk Country riskCustomer risk Delivery...
https://www.ia.org.hk/english/supervision/antimoney_laundering/files/Recent_Update_on_GL3_2019.pdf -
Date: 2021-11-12