... customers have taken up the top-up option. Q2 Referring to paragraph 4.2 of the Guideline, please clarify if there is any minimum requirement to classify a product as having refundable feature. For example, does a product refunding 30% (or even smaller) of total premium paid fall into the scope? 2 A2...

... insurance intermediaries IA (01/2022) - 2 - *Please delete where appropriate Complainant’s details Name: (Mr/Mrs/Ms/Miss*) (If you are a company or you wish to appoint a person to handle your complaint, you and the authorized person need to complete and sign Section VIII below) Correspondence address: Email...

... customers have taken up the top-up option. Q2 Referring to paragraph 4.2 of the Guideline, please clarify if there is any minimum requirement to classify a product as having refundable feature. For example, does a product refunding 30% (or even smaller) of total premium paid fall into the scope? 2 A2...

... as outsourcing. Q2 If a property management company is engaged to provide leasing and maintenance services for an authorized insurer’s investment properties, would such services be regarded as outsourcing? A2 Such service is regarded as portfolio management and falls under “investment management” in...

..., the IA will take into account, amongst other relevant considerations, the impact of the coronavirus situation on the insurance broker to see if the extension is justifiable and may impose any conditions that it considers appropriate. /… - 2 - If you have any question concerning the above, please...

... new regime will expire on 31 July 2020. Under normal circumstances, individual licensees are required to report their CPD compliance no later than 2 months after the expiration of the relevant Assessment Period (i.e. by 30 September 2020). Please refer to the various tables in Annex 3 to GL24 for the...

..., the IA will take into account, amongst other relevant considerations, the impact of the coronavirus situation on the insurance broker to see if the extension is justifiable and may impose any conditions that it considers appropriate. /… - 2 - If you have any question concerning the above, please...