... normal, operating from 8:45am to 12:45pm and 1:45pm to 6pm on working days. Email responses to enquiries and complaints will continue as normal. However, its office will remain closed to the general public next week (24 February to 1 March). Arrangements have been made for some staff to work...

... National Financial Regulatory Administration (NFRA) and secretary of NFRA CPC committee in Beijing on 25 July 2023. During the meeting, both sides had in-depth and candid exchanges on a number of topics including the latest development of Mainland and Hong Kong insurance markets, strengthening...

... 5.1 Regulation of Insurance Companies in Hong Kong 5/1 5.1.1 Insurance Companies Ordinance (‘ICO’) 5.1.2 Code of Conduct for Insurers 5.1.3 Guidelines on Complaint Handling 5.1.4 Insurance Claims Complaints Bureau (‘ICCB’) 5.2 Regulation of Insurance Intermediaries in Hong Kong 5/12 5.2.1 Roles and...

... REGULATORY FRAMEWORK OF INSURANCE INDUSTRY 5/1 5.1 Regulation of Insurance Companies in Hong Kong 5/1 5.1.1 Insurance Companies Ordinance (‘ICO’) 5.1.2 Code of Conduct for Insurers 5.1.3 Guidelines on Complaint Handling 5.1.4 Insurance Claims Complaints Bureau (‘ICCB’) 5.2 Regulation of Insurance...

... GL23 GUIDELINE ON “FIT AND PROPER” CRITERIA FOR LICENSED INSURANCE INTERMEDIARIES UNDER THE INSURANCE ORDINANCE (CAP. 41) Insurance Authority Contents Page 1. Introduction 1 2. Interpretation 1 3. Scope and Application 2 4. Determination of “Fit and Proper” 4 5. Criteria for Individuals 8 6....

... GL23 GUIDELINE ON “FIT AND PROPER” CRITERIA FOR LICENSED INSURANCE INTERMEDIARIES UNDER THE INSURANCE ORDINANCE (CAP. 41) Insurance Authority Contents Page 1. Introduction 1 2. Interpretation 1 3. Scope and Application 2 4. Determination of “Fit and Proper” 4 5. Criteria for Individuals 8 6....

... GL23 GUIDELINE ON “FIT AND PROPER” CRITERIA FOR LICENSED INSURANCE INTERMEDIARIES UNDER THE INSURANCE ORDINANCE (CAP. 41) Insurance Authority Contents Page 1. Introduction 1 2. Interpretation 1 3. Scope and Application 2 4. Determination of “Fit and Proper” 4 5. Criteria for Individuals 8 6....

... GL23 GUIDELINE ON “FIT AND PROPER” CRITERIA FOR LICENSED INSURANCE INTERMEDIARIES UNDER THE INSURANCE ORDINANCE (CAP. 41) Insurance Authority Contents Page 1. Introduction 1 2. Interpretation 1 3. Scope and Application 2 4. Determination of “Fit and Proper” 4 5. Criteria for Individuals 8 6....

... 1 MEMBERSHIP REGULATIONS 1. Introduction 1.1 These Regulations are made pursuant to Article 5A of the Articles of Association of the Hong Kong Confederation of Insurance Brokers. 1.2 These Regulations were first made on 11 February 1993 and were subsequently amended on 14 December 1993, 26 October...

... remain closed to the general public next week (10 to 16 February) to reduce the risk of virus spreading. IA will provide public services at a limited scale. The enquiry and complaint hotline will operate from 11am to 1pm and 2 to 4pm on weekdays, while handling of email for enquiries and complaints will...