... activities (Telemarketing), the Mandatory Provident Fund Schemes Authority (“MPFA”) has issued the Guidance Note on Conducting Sales by Unsolicited Calls (“Guidance Note”), which has taken effect on 1 September 2023. The Guidance Note aims at setting out the requirements and...

... Information (e.g. complaints relating to the presentation of product features, policy terms and conditions, premium payment terms or returns on investment, dividend or bonus shown on benefit illustrations, etc.) (b) Claims (e.g. disputes on the result of claims assessment or settlement amount, etc.) (c...

... and complaint hotline services will continue as normal, and their operating hours are set out on the IA website. Email responses to enquiries and complaints will also continue as normal. Except those skeleton staff, IA staff will work from home. The IA will continue to review the...

... Building a Robust Regime on AntiMoney Laundering and Counter Terrorist Financing Office of the Commissioner of Insurance The Government of the Hong Kong Special Administrative Region Building a Robust RegimeBuilding a Robust Regime onon AntiAnti--Money Laundering & Money Laundering...

... Building a Robust Regime on AntiMoney Laundering and Counter Terrorist Financing Office of the Commissioner of Insurance The Government of the Hong Kong Special Administrative Region Building a Robust RegimeBuilding a Robust Regime onon AntiAnti--Money Laundering & Money Laundering...

... Building a Robust Regime on AntiMoney Laundering and Counter Terrorist Financing Office of the Commissioner of Insurance The Government of the Hong Kong Special Administrative Region Building a Robust RegimeBuilding a Robust Regime onon AntiAnti--Money Laundering & Money Laundering...

... Business Ethics = A set of principles which determines what is the right behavior when conducting insurance business or carrying on regulated activity • Honesty and Integrity • Acting in the client’s best interests and treating clients fairly • Due care and diligence • Professional competence and...

... representations on how to gain early access to monies in their MPF accounts. We share tips on how to avoid falling victim to these type of frauds. Ends Note: 1  Conduct In Focus is a periodical newsletter which presents statistics and commentary on complaints received by the IA...

...; • licensed technical representative (agent); or • licensed technical representative (broker) 6:00 pm on 8 August 2022 (Monday) Provided a deemed licencee submits his/her/its application for a new licence, with all necessary information and documents, by the above cut-off date (relevant to their licence type...

... April 2021 / Note on Authorization and Annual Fees v.2.1 Page 1 INSURANCE AUTHORITY Note on Authorization and Annual Fees INTRODUCTION Section 13 of the Insurance Ordinance (Cap. 41) provides that every authorized insurer has to pay the prescribed fees (“Fees”) to the Insurance Authority (the...