... categorized based on the major nature. Explanatory Note: (a) Representation of Information (e.g. presentation of product features, policy terms and conditions, premium paying terms or returns on investment, dividend or bonus shown on benefit illustrations, etc.) (b) Claims (e.g. dispute on the result of...
https://www.ia.org.hk/english/infocenter/statistics/files/Summary_Complaints_received_by_IA_20170626_20180331_Eng.pdf -
Date: 2019-09-12
... features, policy terms and conditions, premium paying terms or returns on investment, dividend or bonus shown on benefit illustrations, etc. ) 164 Claims (e.g. dispute on the result of claims assessment or settlement amount, etc. ) 113 Business or Operations (e.g. matters related to cancellation or renewal...
https://www.ia.org.hk/english/infocenter/statistics/files/Summary_Complaints_received_by_IA_20170626_to_20171231_Eng.pdf -
Date: 2019-09-12
... features, policy terms and conditions, premium paying terms or returns on investment, dividend or bonus shown on benefit illustrations, etc. ) 119 Claims (e.g. dispute on the result of claims assessment or settlement amount etc. ) 67 Business or Operations (e.g. complaints related to cancellation or...
https://www.ia.org.hk/english/infocenter/statistics/files/Summary_Complaints_received_by_IA_20180101_to_20180630_Eng.pdf -
Date: 2019-09-12
... features, policy terms and conditions, premium paying terms or returns on investment, dividend or bonus shown on benefit illustrations, etc. ) 242 Claims (e.g. dispute on the result of claims assessment or settlement amount, etc. ) 143 Business or Operations (e.g. matters related to cancellation or renewal...
https://www.ia.org.hk/english/infocenter/statistics/files/Summary_Complaints_received_by_IA_20180101_to_20181231_Eng.pdf -
Date: 2019-09-12
... categorized based on the major nature. Explanatory Note: (a) Representation of Information (e.g. presentation of product features, policy terms and conditions, premium paying terms or returns on investment, dividend or bonus shown on benefit illustrations, etc.) (b) Claims (e.g. dispute on the result of...
https://www.ia.org.hk/english/infocenter/statistics/files/Summary_Complaints_received_by_IA_20180401_20190331_Eng.pdf -
Date: 2019-09-12
...) of the questions for the purposes of proper assessment of the customer’s particular circumstances, provided that such addition or modification complies with the requirements set out in paragraph 6.5 of the Guideline. Q5 Can authorized insurers or licensed insurance intermediaries directly ask the...
https://www.ia.org.hk/english/legislative_framework/files/Interpretation_Notes_to_GL30..pdf -
Date: 2020-09-24
...) of the questions for the purposes of proper assessment of the customer’s particular circumstances, provided that such addition or modification complies with the requirements set out in paragraph 6.5 of the Guideline. Q5 Can authorized insurers or licensed insurance intermediaries directly ask the...
https://www.ia.org.hk/english/legislative_framework/circulars/reg_matters/files/Interpretation_Notes_to_GL30..pdf -
Date: 2020-12-21
...(s) of income, your expected coverage and premium payment period, etc. Through this analysis, you can assess your protection needs in the following areas: Financial protection Health care needs Regular income Savings Investment...
https://www.ia.org.hk/english/participating_policy/sales_process.html -
Date: 2024-01-18
... passwords to anyone. Set a password that is difficult to guess and different from ones you use for other online services, and change it regularly. Contact the Police immediately for assistance if you suspect that your personal data has been stolen. Do not visit suspicious websites, or open unknown emails or...
https://www.ia.org.hk/english/infocenter/files/Digital_onboarding_1_en.pdf -
Date: 2022-05-24
... early surrender / withdrawal charges within a prescribed period before the end of the term of the new life insurance policy. 5. Policy Set-up Cost and Remuneration for licensed insurance intermediaries – If you purchase a new life insurance policy, a substantial part of the initial premium may be used...
https://www.ia.org.hk/english/legislative_framework/files/GL27_English.pdf -
Date: 2020-09-24