Online self-service insurance

Introduction

The entire process of purchasing online insurance products is handled online by you, the policyholder, including searching for insurance products, making real-time enquiries, requesting quotations, underwriting, confirming an insurance policy and paying premiums.

The insurance products that you can purchase online are mainly protection-oriented, short-term or have a simple product structure, including the following:

• General insurance products, such as travel, household, domestic helper and motor insurance;
• Term life policies;
• Certain Qualifying Deferred Annuity Policies (QDAP);
• Voluntary Health Insurance Scheme (VHIS) products; and
• Refundable policies without a substantial savings component or renewable policies without a cash value that provide insurance protection (such as hospital cash, medical, critical illness, personal accident, disability or long-term care cover).