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Contact Us

Public Enquiries

Tel  :  (852) 3899 9983
Fax  :  (852) 3899 9993
Email  :  [email protected]

Head Office  North Point Office
(Complaint Handling Team, Enforcement Team and Anti-Money Laundering Supervision Team )
19/F, 41 Heung Yip Road, Wong Chuk Hang,
Hong Kong
(MTR Wong Chuk Hang Station Exit B)
23/F, 625 King's Road, North Point,
Hong Kong
(MTR Quarry Bay Station Exit C) 

Business Hours

Enquiries :
8:45 am – 12:45 pm & 1:45 pm – 6:00 pm (Monday to Friday)
Search on registers at counter (Head Office only):
9:00 am – 12:30 pm & 2:00 pm – 5:30 pm (Monday to Friday)

Licensing Enquiries

Email: [email protected]

Complaint Enquiries

Email: [email protected]

Media Enquiries

Email: [email protected]

Insurtech Facilitation Team

Please refer to Insurtech Corner.

Support Services for People of Diverse Races

The Insurance Authority strives to ensure that people of Hong Kong, regardless of their race, enjoy equal access to our services including complaints and enquiries.  Please refer to the list below for the measures on the promotion of racial equality: