Newsletter - Conduct in Focus
Conduct in Focus is a periodical publication which presents statistics and commentary on complaints received by the Insurance Authority and examines topical regulatory issues regarding the way in which insurance business is conducted.
Date
Issue
Topical Regulatory Issues
Dec 2023
Issue 8
May 2023
Issue 7
May 2023
Issue 7 -
Special Supplement
December 2022
Issue 6
The importance of Continuing Professional Development in maintaining a strong ethical culture
How “insurance literate” is Hong Kong?
Fraudulent websites and the art of building the illusion of trust
August 2022
Issue 5
Self-reporting material matters: An integral part of any robust corporate governance framework
Enforcement Update
The complexities and risks of premium financing
March 2022
Issue 4
How should insurers handle complaints?
Advising client on the duty of disclosure
The importance of disclosing all “material facts” when buying insurance
MPF scam alert
October 2021
Issue 3
Orphan policies – When licensed lnsurance agents leave their appointing insurers
Enforcement News
What happens when the insurance market is founded on ethics, integrity and trust?
Protection gap
May 2021
Issue 2
October 2020
Issue 1
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