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Insurance Authority warns against a social media platform with unauthorized use of insurers’ logo


18 January 2022


The Insurance Authority (IA) today (18 January 2022) alerted the public to a Youtube channel called BITCentre (BITC), which uses the logo of Prudential Hong Kong Limited and Prudential General Insurance Hong Kong Limited in its video without the insurers’ authorization. Both companies have confirmed that they have no connection with the Youtube channel.

The case has been reported to the Hong Kong Police Force for further investigation. Anyone who has provided personal information to the Youtube account concerned or has conducted any insurance transactions through the account should contact the Prudential Customer Services Hotline at 2281-1333 (Life Insurance) or 3656-8362 (General Insurance and Employee Benefits), and report the case to the Hong Kong Police Force.

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