22 March 2020
In view of the latest development of COVID-19, the Insurance Authority (IA) announced today (22 March 2020) that its office will be closed to the general public next week (23 to 29 March). However, enquiry and complaint hotline services will continue as normal, operating from 8:45am to 12:45pm and 1:45pm to 6pm on working days. Email responses to enquiries and complaints will also continue as normal.
Except those skeleton staff, IA staff will work from home next week.
The IA will continue to review the situation and will announce any updates on the IA website .
Ends