2 February 2020
In view of the latest development related to the novel coronavirus, the Insurance Authority (IA) today (2 February 2020) announced that its office will remain closed to the public next week (3 to 9 February) to reduce the risk of virus spreading. But public services, including the handling of enquiries and complaints through hotline and email, will resume normal starting from tomorrow (3 February).
Except those skeleton staff, IA staff can continue to work from home next week.
The IA will keep reviewing the situation and announce any updates on the IA website ( www.ia.org.hk ).
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