... Agency Survey and Statistics In order to have a broad and general understanding of the entire insurance agency industry, the Insurance Authority collects business information from insurance agencies by way of a survey. Please click on the link below to...

... Broker Survey and Statistics In order to have a broad and general understanding of the entire insurance broking industry, the Insurance Authority collects business information from insurance brokers by way of a survey. Please click on the link below to...

... IA’s website are created, the IA’s website must be presented in a way that fairly represents the IA’s role. There must be no reproduction of the IA logo. The hyperlinks are created for convenience. The IA does not sponsor or endorse these third parties and the IA&rsquo...

... The Insurance Authority or Its Staff The Insurance Authority (“IA”) attaches great importance to how the public perceive the performance of the organization and its staff. Any complaints regarding the way that IA or its staff have carried out its...

... Kong Federation of Insurers (“HKFI”) has been asked by the Insurance Authority to develop a Guidance Note governing the offering of gifts in connection with the promotion of investment products. 2. In considering the proper way forward, we have taken into account the positions adopted by the Hong Kong...

..., relating to matters such as:  the way in which an insurer operates or administers its business (e.g. delay in settling claims, delay in returning or refunding premiums, mishandling of personal information, poor management of its appointed insurance agents, etc.);  the decision taken by an insurer (e.g....

..., relating to matters such as:  the way in which an insurer operates or administers its business (e.g. delay in settling claims, delay in returning or refunding premiums, mishandling of personal information, poor management of its appointed insurance agents, etc.);  the decision taken by an insurer (e.g....

... Insurance Ordinance; Any complaints that fall outside the purview of the IA; Any complaints against the IA’s former staff; Employee grievances/complaints for unfair treatment; and Complaints regarding the expression of dissatisfaction regarding the way...