3 April 2025
The Insurance Authority (IA) today (3 April 2025) alerted the public to bogus payment requests purporting to be made by the IA. The IA has recently received a public enquiry about a suspicious invoice titled “Insurance Authority Certificate” with fabricated IA details and stamp on it requesting payments. The IA issued public alerts related to similar bogus payment requests in April and August last year1.
An IA spokesperson reiterated that the IA never issues any invoice in relation to anything named “Insurance Authority Certificate”. Also, it is not the role of the IA to issue any insurance policy as purportedly represented in the said “certificate”. The IA has reported the case to the Hong Kong Police Force.
All fees and levies that the IA collects are set out in the IA website. If members of the public receive any suspicious payment requests claiming to be made by the IA, they should verify the documents by contacting the IA via its general enquiry hotline at 3899-9983 (select language, then press “1” > ”0”). Anyone suspecting a scam should report the case to the Hong Kong Police Force.
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Note:
1 Please refer to the IA press releases issued on 24 April 2024 and 7 August 2024 respectively.