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Insurance Authority warns against phishing mobile text messages


23 January 2025


The Insurance Authority (IA) today (23 January 2025) wishes to alert the public to fraudulent mobile text messages from fraudsters who purport to be Blue Insurance Limited (Blue), an authorized insurer in Hong Kong, to defraud personal or payment information. Recipients of the messages were asked to call a suspicious phone number by clicking a hyperlink embedded in the text messages to cancel the payment related to certain service agreements.

Blue has confirmed that it has no connection with such fraudulent mobile text messages. Anyone who has provided personal information to the fraudsters or has conducted any transactions through the fraudsters should contact Blue’s Customer Service hotline at (852) 3929 3929 or via email [email protected] and report the case to the Hong Kong Police Force.

The full list and contact details of authorized insurers in Hong Kong can be found on the Register of Authorized Insurers on the IA website.

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