29 December 2022
The Insurance Authority (IA) today (29 December 2022) alerted the public to two fraudulent Instagram (IG) accounts listed below. The two fraudulent IG accounts purport to be the official IG accounts of two authorized insurers in Hong Kong, namely Prudential Hong Kong Limited and Prudential General Insurance Hong Kong Limited. Both companies have confirmed that they have no connection with these two fraudulent IG accounts.
| Links of the IG accounts |
|---|
| https://www.instagram.com/prudential.hongkong__/ |
| https://www.instagram.com/prudential.hongkong_/ |
The case has been reported to the Hong Kong Police Force for further investigation. Anyone who has provided personal information to the IG accounts or has conducted any transactions through the IG accounts should contact the Prudential Customer Services Hotline at 2281-1333 (Life Insurance) or 3656-8362 (General Insurance and Employee Benefits) or email to [email protected], and report the case to the Hong Kong Police Force.
Any company carrying on insurance business in or from Hong Kong must be authorized by the IA under the Insurance Ordinance (Cap. 41). The full list of authorized insurers in Hong Kong can be found on the Register of Insurers on the IA website.
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