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Information Center > Public Forms > Complaint Form

Complaint Form

  • Complaint Form [PDF]

In order to allow the Insurance Authority (“IA”) to handle your complaint effectively, please put your complaint in writing by using the Complaint Form. Your completed complaint form can be sent by post to the IA at the following mailing address or submitted to the designated e-mail address below.

Mail: Insurance Authority - North Point Office
23rd Floor, FOYER, 625 King’s Road, North Point, Hong Kong.
Fax: (852) 3753 3812
Email: [email protected]

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